Secure Ordering
Sirenstrum Customer Care confirms your product, size, color, delivery destination, and total amount before payment. Please pay only through the unique payment link sent for your confirmed order.
Security and Privacy
Your order is handled through one-to-one Customer Care, not a public checkout. We use WhatsApp and email to confirm order details, then send a unique payment link only after you approve the order summary.
Payment Link Safety
We do not ask customers to pay through public comments, copied screenshots, or unknown links. If a payment link does not match your conversation or order details, contact us before paying.
Information We May Collect
To support your order, we may collect your name, email address, WhatsApp contact, selected products, size and color preferences, delivery destination, order history, and messages you send to Customer Care.
How We Use Information
We use customer information to answer questions, confirm fit and availability, prepare payment links, arrange delivery, provide after-sales support, improve the website, and respond to business enquiries.
Sharing Information
We share information only where needed to complete the service, such as payment processing, delivery handling, website hosting, analytics, fraud prevention, customer support, or legal compliance.
Marketing Preferences
If you subscribe to updates, we may send product news or service information. You can ask us to stop marketing messages at any time by contacting Customer Care through WhatsApp or email.
Your Choices
You can contact us to request access, correction, deletion, or restriction of your personal information where applicable. We may need to verify your identity before making changes to customer records.
Contact Details
Email: [email protected]
WhatsApp: +86 177 2151 9382
Address: 85/F, Ping An International Finance Centre, 5033 Yitian Road, Futian District, Shenzhen, China.